Frequently asked questions
Shipping & Delivery
We currently ship to the United States. If shipping availability changes, the checkout page will show the available destination before payment.
Standard shipping is US$9.99. Orders over US$199 qualify for free standard shipping. Express shipping is US$29.99.
Orders usually need 1-3 business days for processing. Standard delivery usually takes 7-14 business days after dispatch. Express delivery usually takes 5-7 business days after dispatch.
After your order ships, you will receive a shipping confirmation email with tracking information. If you need help, email support@belcomposto.com with your order number.
Returns & Exchanges
If your Bel Composto piece is not right for you, you may request a return within 14 days of delivery or an exchange within 21 days of delivery. Items must be unworn, unwashed, undamaged, and returned with original tags and packaging.
Email support@belcomposto.com with your order number, whether you are requesting a return or an exchange, and the reason for your request. We will reply with the next steps and return address.
Return shipping is the customer's responsibility unless the item is defective or incorrect. Original shipping fees are not refundable. If a return causes the remaining order value to fall below the free shipping threshold, the original standard shipping fee will be deducted from the refund.
After we receive and inspect the return, approved refunds are processed to the original payment method within 7 business days. Your bank or card provider may need additional time to post the refund.
Sizing & Fit
Please check the garment measurements on each product page before ordering. Bel Composto pieces are designed with relaxed ease rather than body-tight shaping.
Choose your regular size for a relaxed Bel Composto fit. If a product page notes an oversized silhouette, compare the bust, waist, hip, and length measurements with a similar piece you already own before sizing down.
Yes. Email support@belcomposto.com or message us on WhatsApp at +852 95249864 with your height, usual size, and the product name. We will help you choose the best size.
Orders & Payment
Choose your size and color on the product page, add the item to your cart, and follow the checkout steps. You will receive an order confirmation by email after payment is completed.
Email support@belcomposto.com as soon as possible with your order number. We can try to help before the order ships, but changes or cancellations are not guaranteed after fulfillment begins.
Available payment methods are shown at checkout. If you have trouble completing payment, contact us with a screenshot of the issue and the email used at checkout.
Product Care
Always follow the care label on the garment. For delicate natural fabrics such as cupro, linen, wool, and silk blends, we recommend gentle washing or professional care when appropriate.
We do our best to show each product accurately. Slight differences may occur because of screen settings, lighting, fabric texture, and natural material variation.
Contact Support
Email support@belcomposto.com or message us on WhatsApp at +852 95249864. For order support, please include your order number and the email address used at checkout.
We typically reply within 1-2 business days. Response times may be longer during holidays or high-volume periods.






